1. Information We Collect

Depending on how you interact with our store, we may process:

• Contact details: your name, email address, telephone number, billing and delivery addresses.
• Order information: products ordered, purchase totals, order status, delivery preferences, returns and support correspondence.
• Payment-related details: payment status, transaction references and limited payment information supplied by payment providers. Full card details are handled by the payment services used at checkout.
• Device and usage information: IP address, browser type, device identifiers, pages visited, referrals and cookie-related data where collected by the website and its service providers.
• Messages and preferences: inquiries, newsletter choices and any details you voluntarily provide to support.

2. How We Use Information

We use personal information as needed to operate our store, complete and deliver orders, provide customer support, process payment and returns, detect fraud, meet legal obligations, improve the shopping experience and send communications you have agreed to receive or that are otherwise permitted by law.

3. Service Providers and Disclosure

Information may be shared where necessary with our ecommerce platform, payment processors, delivery providers, customer-service providers, website tools and professional advisers. We may also disclose information to comply with law, address fraud or security risks, or protect legal rights. Each provider handles data under its applicable terms and privacy practices.

4. Cookies and Similar Technologies

Our storefront and integrated services may use cookies and comparable tools for essential functions such as keeping a cart working, remembering choices, understanding website performance and—where enabled—analytics or marketing. Available cookie choices depend on applicable law, browser controls and the tools configured on our store.

5. Your Privacy Choices and Rights

Depending on where you live, you may have rights to access, correct, delete or obtain information about your personal data, to object to certain processing, or to withdraw consent for specific uses. You may also unsubscribe from marketing messages using the unsubscribe mechanism included with those emails.

Send privacy-related requests to service@qirvela.com. We may ask for information reasonably necessary to verify the request and respond as required under applicable law.

6. Retention and Security

We retain information for as long as reasonably necessary for the purposes described here, including processing orders, meeting recordkeeping requirements and resolving disputes. We and our service providers use reasonable safeguards appropriate to the information involved, but no online system can guarantee absolute security.

7. International Processing and Children's Privacy

Information may be processed or stored in countries other than your own when our platform or service providers operate internationally, subject to applicable requirements. Our store is intended for general audiences and is not directed to children; please contact us if you believe a child has provided personal data without appropriate authorization.

8. Changes and Contact

We may revise this policy as store practices or legal requirements change. The current version will be made available on this page. For privacy questions, contact service@qirvela.com. The operating company is Foshan Sanshun Trading Co., Ltd., registered at Room 306 (Unit 1), Building 4, No. 106 Zidong South Road, Nanzhuang Town, Chancheng District, Foshan, Guangdong, China.