1. Permitted Use

You may browse our website, explore product information and use provided features for lawful personal shopping and other legitimate purposes. You agree not to interfere with other users, the operation of the website or its security.

2. Prohibited Activities

You must not misuse our website by:

• Attempting unauthorized access to accounts, systems or customer information.
• Introducing malicious software or interfering with website functionality.
• Scraping, copying or reusing protected content in violation of applicable rights.
• Submitting deceptive information, fraudulent orders or abusive communications.
• Using website features in a way that violates applicable law or another person's rights.

3. Intellectual Property

Unless indicated otherwise, Qirvela branding, written content, design elements, images and other website materials are owned by us or used with permission. Access to the website does not grant a license to reproduce, distribute or commercially exploit this material without appropriate authorization.

4. Product Information and Site Accuracy

We aim to keep descriptions, prices, images and availability current, but content may be updated or corrected. Minor differences in screen rendering and product appearance may occur. Any purchase remains subject to the information and protections applicable to that transaction.

5. External Links and Third-Party Tools

Some website features or links may be provided by third parties such as payment services or social platforms. Their separate terms and privacy notices may apply. We are not responsible for the independent content or policies of websites we do not control, except as required by law.

6. Availability, Security and Changes

We may maintain, update, suspend or change website functions for operational or security reasons. We cannot guarantee uninterrupted access. You are responsible for using an up-to-date device and keeping account credentials, if applicable, confidential.

7. Privacy and Communications

Our handling of personal information is explained in the Privacy Policy. When contacting us or using website forms, provide accurate information and do not transmit harmful or unlawful material.

Shopping Policy Cross-References

For eligible purchases, our current Return & Refund Policy provides a 30-day return window after delivery. Our Shipping Policy provides 1–2 business days of general processing time and estimated U.S. transit of 7–15 business days after dispatch; arrival is not guaranteed on a particular date.

8. Legal Rights and Contact

These terms apply only to the extent permitted by law and do not override non-excludable consumer rights. We may update this page to reflect changes to our website. For questions, contact service@qirvela.com or +86 150 1788 1568.